Luminary Tech Inc - Innovating Tomorrow's Technology

1. Information We Collect

We collect information that you provide directly to us when using our software products, including: account registration information (name, email, company name), subscription and payment information, usage data and analytics from our platforms, technical data (IP address, browser type, device information), and communications with our support team.

2. How We Use Your Information

We use the collected information to: provide and maintain our proprietary software services, process your subscription payments directly, send service-related communications and updates, provide technical support, improve and optimize our platforms, ensure security and prevent fraud, and comply with legal obligations. We operate our own infrastructure and do not share your data with third-party service providers except as necessary for payment processing.

3. Data Storage and Security

We store all customer data on our proprietary cloud infrastructure. We implement industry-standard security measures including encryption at rest and in transit, regular security audits and penetration testing, multi-factor authentication, role-based access controls, and automated backup systems. Our data centers are located in secure facilities with 24/7 monitoring.

4. Data Retention

We retain your personal information for as long as your account is active or as needed to provide our services. After account termination, we retain data for 90 days to allow for account recovery, after which it is permanently deleted unless retention is required by law.

5. Your Rights

You have the right to: access your personal data stored in our systems, request correction of inaccurate data, request deletion of your data (subject to legal retention requirements), export your data in a portable format, opt-out of marketing communications, and withdraw consent for data processing where applicable.

6. Data Sharing and Third Parties

We do not sell, rent, or trade your personal information to third parties. We only share data when: required by law or legal process, necessary to process payments (with PCI-compliant payment processors), you explicitly consent to sharing, or it is necessary to protect our rights and safety. We operate our own technology infrastructure and maintain direct control over customer data.

7. Cookies and Tracking

We use essential cookies to provide our services and maintain user sessions. We also use analytics cookies to understand how our platforms are used. You can control cookie preferences through your browser settings. For more details, see our Cookie Policy.

8. International Data Transfers

Our primary data infrastructure is located in the United States. If you access our services from outside the US, your data may be transferred to and processed in the United States. We ensure appropriate safeguards are in place for such transfers.

9. Children's Privacy

Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children. If you become aware that a child has provided us with personal data, please contact us.

10. Changes to Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of material changes via email or through our platform. Your continued use of our services after such changes constitutes acceptance of the updated policy.

11. GDPR Compliance (EU Users)

For users in the European Union, we comply with GDPR requirements. Our legal basis for processing is: contract performance (to provide our services), legitimate interests (to improve our products), and consent (where explicitly obtained). You have additional rights under GDPR including the right to lodge a complaint with a supervisory authority.

12. California Privacy Rights (CCPA)

California residents have specific rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect, the right to delete personal information, and the right to opt-out of the sale of personal information. We do not sell personal information.

13. Contact Us About Privacy

If you have questions or concerns about this Privacy Policy or our data practices, please contact us at: Email: contact@luminarytechinc.com, Address: 340 E Loucks St, Sheridan, WY 82801, United States, Phone: +39 350 872 2708

Privacy Policy